Warranty Policy

At Bossi Bicycles we standby our product and offer the following warranty terms to the original owners.

Frame and Fork
10 year warranty ensuring parts are free and void of manufacturing defects. This does not cover impacts, collisions, mistreatment or any accident producing damage outside the parameters specified in the Australian standards AS1927:1998. Warranty does not cover paint finish, corrosion, scratches, and other blemishes as a result of general wear and tear, weathering or mistreatment.

Components
All components are covered by factory warranties and are outlined generally below. Please refer to the original supplier warranties for part specific terms and conditions or contact us directly for assistance.

  • Shimano: 3 years for Dura-ace groupsets, 2 years for all groupsets below.
  • Sram: 2 year standard warranty
  • Tektro: 2 year standard warranty
  • Prowheel: 90 days on defects, ongoing warranty subject to inspection.
  • Bossi: Standard 2 year warranty excluding ‘wear’ and replaceable parts (tyres, tubes, brake pads, grips, rotors etc). ‘Wear parts’ come with a 30 day limited warranty.

Exclusions
The warranty is for manufacture defects only and does not cover damage acquired through general wear and tear, improper maintenance, installation of aftermarket parts, accidents, collisions, abuse, neglect, or improper service and maintenance. This warranty applies only to the original owner of the Bossi bicycle and is non-transferable. When submitting a warranty claim the bicycle must be inspected in an assembled ‘as is’ condition and accompanied by the original proof of purchase. The warranty does not cover return shipping costs.

Proof of Purchase
In line with consumer laws, the customer must provide proof of purchase when requesting returns. For online purchases the invoice will be sent to the email address registered by the customer during checkout. Customers purchasing instore will be provided a printed receipt and/or emailed invoice (if requested).

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SIZE GUIDE

  Pulse Link Pilot Core
Size Height (cm) Height (cm) Height (cm) Height (cm)
Small 155cm - 165cm 160cm - 170cm 160cm - 170cm 165cm - 173cm
Medium 165cm - 180cm 170cm - 180cm 170cm - 180cm 173cm - 180cm
Large 180cm - 190+ 180cm - 190+ 180cm - 190+ 180cm - 190+

 

* The size guide is indicative only and is based on human anthropometric averages. For best results, see our page on calculating frame size and bike fit. If you have any questions or need assistance, feel free to contact us directly and we'll be happy to help.