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  • Shipping & Return Policy

    We at Bossi Bicycles endeavor to make your retail experience as pain free as possible and as such allow our customers to make risk free purchases with our 30 day return policy. Any product can be returned for a refund/exchange if the product is in new and unused/resalable condition with packaging and labels intact, all we need is your proof of purchase.

    Proof of Purchase
    In line with consumer laws, the customer must provide proof of purchase when requesting returns. For online purchases the invoice will be sent to the email address registered by the customer during checkout. Customers purchasing instore will be provided a printed receipt and/or emailed invoice.

    Shipping Rates
    We offer free, duty-paid, door to door shipping domestically and internationally through TNT/FEDEX/DHL and Australia Post. That means the price you see is the price you pay, no hidden fees and no surprise costs when clearing customs. 

    Domestic Delivery

    Sydney Metro:
    1-2 Business days (or same day pickup)

    Melbourne & Brisbane Metro:
    2-3 Business days

    Canberra Metro:
    Usually 1-2 business days

    Adelaide Metro
    Usually 2-4 business days

    Perth Metro and regional Australia
    Up to 4-6 business days

    *Please be advised the above information is an estimate only and can fluctuate depending on delays incurred by our freight forwarders. 


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